Once located, I cut the ribbon and reassembled the unit in the reverse order.In my case, I had to slightly cut a part of the unit to access it. The key was to locate a small yellow ribbon connected to the unit.After safely keeping the bolts and screws aside, I unclipped the wires connected to the back of the unit, allowing it to come off.Using a 10mm socket, I took out the bolts located on both sides of the display.
#Mazda crossover suv full
I started by removing the dashboard using a trim removal kit, granting full access to the display.Some resourceful owners have found a workaround by disabling the touchscreen altogether, which effectively exorcises the “ghost.” Here’s how I did it:
Many, including myself, found that Mazda wouldn’t address the issue if the car was out of warranty. And to add to the frustration, despite the widespread nature of this issue, Mazda hasn’t issued a recall for the CX-5’s “ghost touch” problem. I was taken aback when I realized that a new display could set me back by over $1,200. I’ve heard from fellow CX-5 owners that this “ghost” has haunted models from 2017 to 2021. While it might not pose a direct threat to safety, the sheer unpredictability and distraction can be maddening. And the most annoying of all, continuously reboots and freezes.Shift the display mode from day to night.
Imagine this: you’re driving, and out of nowhere, your infotainment system starts behaving erratically, as if some invisible entity is having fun at your expense. I later found out from Car Problem Zoo, a platform where car owners share their experiences, that this was a common issue and had been aptly named the “ghost touch.” I was driving home, and suddenly, my infotainment system had a mind of its own. I remember the first time I experienced it in my CX-5.
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